Frequently Asked Questions
Do you use dry grinding wheels to sharpen knives?
A: No. Most mobile high-volume sharpening is done by running knives across dry grinding wheels, which can overheat the edge and ruin the hardness and temper in seconds. Once that happens, edge retention goes downhill fast. At Ironbark Edgework & Axe Co. we use a slower, water-stone based process that keeps the steel cool, prevents heat damage and lets us take more care with every blade.
Why are you so fussy about heat when sharpening?
A: Overheating the edge changes the steel – it can soften the hardened zone, create micro-cracks and kill edge life, even if the knife still “feels sharp” when it leaves the shop. We’d rather spend a little more time on water stones and controlled cool-cutting abrasives than rush on a dry grinder and risk cooking your steel. The result is a sharper edge that holds up better in real use.
Why do you inspect my edge under a microscope? Isn’t that overkill?
A: The microscope lets us see what the naked eye can’t: tiny chips, micro-cracks, rolled spots and rough grinding marks that will cause an edge to fail early. By checking the edge before, during and after sharpening, we can dial in a finer surface finish, remove stress risers and make sure the edge is actually clean and supported, not just shiny. It’s a little obsessive, but it’s one of the reasons our edges last.
My current sharpener does my knives in a couple of minutes on a grinder in his van. Why is your process slower?
A: Mobile sharpeners often work from their van using fast, dry grinding wheels so they can get through a lot of knives quickly – it’s very much speed over quality. One slip of the hand can cause major damage that can only be repaired (hopefully) with even more grinding… More grinding = more heat. Their speed can come at the cost of heat control and edge health – it’s easy to overheat the steel, soften the hardened zone and leave deep scratches or micro-cracks.
In our private workshop we use a slower, water-stone based process and controlled abrasives, plus microscopic inspection, so we only remove as much steel as needed, keep the blade cool and protect the temper. It takes longer, but it gives you better edge retention and takes better care of your knives in the long run.
Does your slower, water-stone process cost more than normal sharpening?
A: Yes – there are cheaper “quick sharpen” dry-grinding services around Quakers Hill and Greater Western Sydney, but the process behind them is very different. You’re not paying for a quick pass on a dry wheel – you’re paying for careful, cool-cutting work with controlled abrasives, proper edge geometry and microscopic inspection. For most people, that means sharper knives that stay useful for longer between visits and far less risk of heat damage to the steel.
How much does knife sharpening cost in Quakers Hill?
A: Standard chef knives are $20 each and cleavers are $30 each. Mild edge damage or small chips are included in the price. Re-profiling an edge is + $5 per item. Our pricing is listed on our Edgework/home page, if what you're looking for is not listed, we are just a phone call away, please reach out or shoot us an email.
Is there a minimum number of knives or a call-out fee?
A: There’s no minimum number of items – you’re welcome to bring just one favourite knife. We don’t do mobile call-outs; all sharpening is done in our private workshop in Quakers Hill, NSW, by appointment, so there are no call-out fees at all.
Do you charge extra for damaged or chipped knives?
A: Light damage and tiny chips are included in our normal sharpening price. If a knife needs heavier re-profiling or a broken tip rebuilt, we’ll let you know first – re-profiling is +$5 per item, and chipped point repair is usually +$10-15, depending on how bad the damage is – we’ll always discuss this with you before we start. No surprises.
Do you sharpen sewing or hair dressing scissors?
A: Yes, we sharpen hairdressing, kitchen, sewing & fabric scissors with proper geometry, finished with high detail so they stay as sharp as possible for as long as possible – not just “made sharper”.